Hampton Bay Fan and Light only works with Light Delay Button on Remote

We recently had a site visitor email us and ask the following question,

“I have a Hampton Bay ceiling fan with a light. The fan works fine, no issues. However, with the light, I can only get it to work if the light delay button is pushed. I should be able to turn it on with the center switch on the remote, but that does not work and the light does not come on with that button. How can I fix the light?”

Answer: Great question, and we get asked this sometimes. It might be a light delay button, or some other button on the remote, but the remote does not function in the manner that it should. As a troubleshooting step, when buttons don’t trigger the functions that they should, try doing a factory reset on the remote. Once the factory reset is done, try to re-program the remote to the fan. Try again and see if the behavior is resolved, or continues in the same manner.

Did this help solve your problem? If it did, or didn’t, please go ahead and leave a comment below and let us know. We would like to hear from you.

 

Troubleshooting a Hampton Bay Ceiling Fan Motor

Hampton Bay ceiling fans are a popular choice for homeowners because of their quality, durability, and affordable price range. However, like any electrical appliance, Hampton Bay ceiling fans may encounter problems, especially with their motors. If your ceiling fan is not working as it should, it’s crucial to troubleshoot the issue before it causes more significant damage to the motor or the entire unit.

Here are some steps to help you troubleshoot a Hampton Bay ceiling fan motor:

Check the Power Supply First

Make sure that the ceiling fan is receiving power by checking if the circuit breaker is not tripped, and the wall switch is turned on. Also, ensure that the wires are correctly connected to the motor and the power source.

Test the Capacitor

The capacitor is a small electronic device located in the motor housing that regulates the fan’s speed. If the capacitor is faulty, the fan may not run correctly, or it may not turn on at all. To check if the capacitor is the problem, use a multimeter to test it for continuity or perform a visual inspection for any signs of physical damage. If the capacitor is damaged, you’ll need to replace it.

Check for Loose Connections

A loose connection in the wiring can also cause the ceiling fan motor to malfunction. Turn off the power supply, open the motor housing, and check all the connections, making sure that they are tight and secure. Loose connections can be reattached with a wire nut, but if any wires are frayed or broken, you’ll need to replace them.

Lubricate the Motor

If the fan is making a loud noise or running slower than usual, it may need some lubrication. Hampton Bay ceiling fans come with permanently lubricated motors, but over time, the lubrication can wear off, causing the fan to malfunction. To lubricate the motor, turn off the power supply, remove the motor cover, and apply a few drops of lightweight oil to the bearings.

Check the Blades and Brackets

Sometimes, the fan blades or brackets can become loose or misaligned, causing the fan to vibrate or wobble excessively. Check the blades and brackets for any signs of damage or looseness, and tighten any screws or bolts that need it. If the blades are damaged, you’ll need to replace them.

Troubleshooting a Hampton Bay ceiling fan motor may seem overwhelming, but by following these steps, you can quickly diagnose and fix most problems. Always remember to turn off the power supply before working on the motor, and if you’re unsure about anything, don’t hesitate to seek the help of a qualified electrician or technician. By taking proper care of your Hampton Bay ceiling fan, you can ensure that it operates efficiently and lasts for years to come.

What should I do if my motor is not working on my Hampton Bay fan after this troubleshooting?

The next step would be to reach out to the manufacturer of Hampton Bay in order to obtain a warranty claim. In order to do so, we recommend you read more information about Hampton Bay’s warranty. Generally, there is a lifetime warranty on the motor, so if the motor is not working you can reach out to the manufacturer to either repair or replace the fan. The expectation would be they would pay for shipping, if you have to ship your fan in as the shipping cost might be high in that regard. If you have any stories about dealing with warranty support, please post them as a comment so we can learn more.

 

How do I find my ceiling fan model?

Do you need to find the model number of your Hampton Bay fan? It is often a challenge, where you want to get help with your ceiling fan (even if it’s not a Hampton Bay fan) and you need to know the model. Having the model number or the model name will help you to replace a part, get troubleshooting help or sometimes warranty support. It’s a basic piece of information that’s needed in most situations where you need general help with your ceiling fan.

What ceiling fan model do I have?

With that being said, there are a few different ways to find the model number for your fan:

  • The first way is to locate the manual that came with your fan. If you can’t find the manual, we do have a page where you can take a look for your manual. However, this can become a catch 22 because to find the manual you need for your fan online, you of course need to know the model.
  • The other place you can find the model number is the outside of the box that the fan came in.
  • The final place to look is on the fan itself. If you have a fan that is mounted with a downrod (this is most fans), there would be an identifying sticker on the top of the motor housing. This means it is actually facing towards the ceiling. A mirror or a phone camera is good to capture the model number. You can then plug the model number into a major search engine, and you’ll find the name of that model as well from searching.
Here is a great video on the Hunter website that helps outline this step by step very well, in terms of determining the ceiling fan make or model: