Hampton Bay Ceiling Fan Troubleshooting

If you’re having a hard time with your ceiling fan, you’ve come to the right place. These Hampton Bay Ceiling fan Troubleshooting steps that we go through on this page will work for not only Hampton Bay fans, but fans of all brands, for the most part.

So, what’s the problem with the fan?

Hampton Bay Ceiling Fan Troubleshooting

If your fan is not turning at all:

If the fan is not turning at all – is the problem with the remote, or with the fan itself? If the remote is not turning on the fan, check our remotes page and go through the remote troubleshooting. You’ll need to check the batteries, check the dip switches, and if that does not work, then you may need to replace the remote or troubleshoot the receiver.

If you have a pullchain, does that work? If the remote does not work, and pullchain does not work, and you’ve troubleshot those items, then it’s time to move onto other things. You’ll need to open up the fan and start looking at the wiring. Is there any wires that are frayed, disconnected or out of place?

If you cannot find any recognizable problems, you’ll need to start using a multi meter and checking the voltages, wattages, amperages etc. throughout the fan circuitry. This can be complicated. If you’re not an electrician, or you’ve never worked with electronic circuits or a multi-meter before, you may want to take the fan to a professional.

If your fan is humming or making noises:

It may need to be blade balanced. Take a look at the blades – do any of them look warped, or bent? To tell if any of the blades are warped, you can use a blade balancing kit. This blade balancing kit will work via attaching weights to the blades. You can use a blade balancing kit to correct any weight or discrepancy issues.

If the light kit is not working:

If your light kit is not working, again the first thing is – is it the remote? If you have a pullchain on the light kit, and the pullchain is not working – could it be the pullchain?

If the remote does not turn on the light kit:

First, check the batteries. Try changing the batteries. Is the remote working to make the other fan functions work? If the other functions on the remote are working, then it’s likely a problem elsewhere. You’ll need to check the receiver and the internal wiring on the fan. Worst case scenario, you’ll need to replace the light kit. Sometimes, it may even be more cost effective, and faster, to simply replace the light kit.

Troubleshooting Hampton Bay Ceiling Fan Remotes

One of the more common issues we are asked to assist with, is help with troubleshooting a remote control problem. Issues that you may have with your Hampton Bay remote or receiver can be troubleshot to determine the cause. The below step by step troubleshooting is common with other fans, so you can apply this step by step troubleshooting to other fans too – it does not have to be a fan that was purchased at Home Depot. If you find the below is helpful, that’s great. If you’re still stuck and need help troubleshooting your fan remote, please do post a comment to this page. We’d love to hear from you, and we’re happy to help answer questions.

Check the batteries

Checking the batteries is generally one of the initial and straightforward activities when it comes to troubleshooting an issue where pushing buttons on the remote is not working to activate the fan. We recommend replacing the batteries first. Make sure these batteries are fresh and they work in another device, if you’re still having issues after changing the batteries out.

Check the fan dipswitches

The dipswitches reside both inside of the remote and inside the fan, on the receiver. It’s not a simple task for the dipswitches to become changed in terms of their pattern – someone has to know where to look. The dipswitches will not change on their own; they require a human to move them. If you’re not familiar with what dipswitches are or how they work, they are switches that set the frequency that the fan communicates to the receiver with. Think of them like a set of programming for the fan and the receiver.

Look inside of the fan

The next step is to take a look inside of the fan visually. In particular, you’ll want to look at the receiver to see if any wires appear burnt or if anything appears out of place visually. Performing a visual inspection inside of your fan is a good idea, and you don’t have to be an electrician to spot a potential issue. You also don’t need to take the fan down to do this (or any of the steps we’re recommending).

Consider replacing the receiver

You can replace the receiver relatively easily without having to take the whole fan down. Universal remote and receiver kits come with all of the parts that you need to make this happen. You have to replace both the parts when you replace one, because a new remote won’t be able to communicate with the receiver unless it’s compatible. By replacing both parts, you essentially guarantee compatibility (the new remote that comes with the kit will be compatible with the new receiver in that kit of course). You can’t replace just one part and must replace both. Fortunately, universal ceiling fan remote and receiver kits are relatively inexpensive, and can be purchased for under $50 USD.

12 comments on “Hampton Bay Ceiling Fan Troubleshooting

  1. I have a ceiling fan model AC – 552MK719 UPC 718212340127 that stays on high fan / high light. Can I get a replacement controller for this. ?

  2. I have a Hampton Bay ceiling fan. It has white blades and gold trim.
    The chain for the light has broken off. How can I find the model number so that I can order the part?

    I have picture, if needed.

    Thank you for your help.

    Washington, DC

    • Hi Ellen,
      thanks for your question. Yes, please post the picture.
      We will also post a guide here on how to find the model number of your fan when you aren’t familiar with what it may be.


  3. The lights on my Hampton bay ceiling fan work fine, the fan on the other hand recently stopped working and I cannot get it to start spinning. Then randomly it will start on its own. If the lights are on and I press the low/mid/high buttons it usually turns off the lights and I cannot turn them back on unless I turn off the entire fan from the wall switch.

  4. I have the opposite problem — My ceiling fan light keeps turning itself back on after it has been turned off. The first time it happened I turned the unit off at the wall switch, waited the customary 30 seconds and turned the wall switch back on. I turned ONLY the fan on with the remote. Fine until the next evening when the light switched itself back on. I turned it off with the remote. The next evening, the light turned itself back on again. I run the fan continuously so the remote is usually safely put away in a drawer. I can’t figure out why the light keeps getting turned on.

  5. The light globes on our fan get very hot. What style/size light bulbs should we use. There’s a sticker on the top of the motor housing that says 1YW2.

  6. Do you mind if I quote a few of your posts as long as I provide credit and sources back to your website?
    My website is in the very same niche as yours and my users would certainly benefit from some of the information you provide
    here. Please let me know if this alright with you.
    Appreciate it!

    • Hi, no problem you can quote some of our posts, just please don’t copy more then a couple of sentences. Thank you!

  7. Hi We have 2 remote controlled ceiling fans. One works fine on the remote. teh other only works on full speed when you turn it on. Can you help?

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